Wooden Kalma Jar – Handcrafted Naqshi Art in Sheesham Wood | Black & Golden Islamic Calligraphy Decor

1-Year Insect Damage Warranty — free replacement

Termites are the quiet enemy of wooden furniture in Pakistan, and most sellers stay silent about them. We don't. We fumigate every piece of wood before our craftsmen begin carving, treating the timber against insects from the inside out. We are confident enough in that process to stand behind it: if insects damage your piece within one year of delivery, we replace it free of charge. No other handicraft brand in Pakistan makes this promise.

What Is Not Covered in Warranty?

Damage caused by misuse, negligence, accidents, or improper handling.

Damage caused by excessive moisture, flooding, water leakage, or prolonged exposure to water.

Damage caused by structural or environmental conditions at the customer's premises.

Damage caused by alterations, repairs, modifications, or treatment of the product by anyone other than iDukan.pk

Normal wear and tear, scratches, dents, cracks, stains, fading, or changes in wood appearance that are not caused by insects.

Damage caused after the product has been repaired, modified, or refinished by a third party.

Products purchased from other website/sellers.

Here's how to claim your Insect Damage Warranty:1Take Photos or Video

Capture clear pictures or video showing the part where insect damage the product.

2WhatsApp Support

Send details to +92 346 7786889 along with the name you have ordered with.

3Instant Replacement

Once your purchase and claim is verified we'll dispatches a brand new piece to your doorstep.

Shipping Policy

ADVANCE PAYMENT

1000 PKR Advance Payment on Orders Above 8000 PKR.

DELIVERY CHARGES

We are pleased to offer as low as 299 – 499 PKR delivery charges for customers.

DELIVERY TIME

Estimated delivery time is 4–5 business days, as per the third party courier services.

Order Processing & Timelines

• Orders are processed daily, Monday through Friday, before 2:00 PM PST.
• Orders placed before 1:00 PM PST will ship the same business day.
• Orders placed after 1:00 PM PST will be processed the next business day.
• Estimated delivery time is 4–5 business days, as per the third party courier services.

Example:

• If you place an order on Monday before 1:00 PM PST, your order will ship on same day and be delivered by Friday or Saturday.

• If you place an order on Friday after 1:00 PM PST, your order will ship on Monday and be delivered by the following Thursday or Friday.

Please note:

• These are estimated delivery times and may vary depending on your location and unforeseen circumstances.
• We are not responsible for delays caused by environmental circumstances other factors outside of our control.

International Shipping:

We currently do not offer international shipping.

Additional Information:

• You will receive a confirmation email with a tracking number once your order has shipped.

• You can also request the tracking ID on our given WhatsApp number to track your order.

For any questions regarding your shipment, please contact us at woodenofficial@gmail.com or WhatsApp +923467786889.